The processing time is 5-8 business days in total. Once we receive the shoes, we complete the repair within approximately 3 business days and send them directly back to you.
I. PURCHASE AND SHIPPING TO THE WORKSHOP
Choose the desired repair service and complete the purchase. After we receive the payment, we will send you a form. Please fill it out and send it together with your shoes to the following address:
Pipen 5, 39031 Bruneck, South Tyrol, Italy.
II. REPAIR OF YOUR SHOES
As soon as we receive your shoes and the completed form, we will immediately start the repair. The usual processing time is 3 working days.
III. ENJOY YOUR SHOES AGAIN
Soon you will be able to fully enjoy the comfort and functionality of your shoes again – while also making a valuable contribution to sustainability and resource conservation.
Repair is not only a sustainable solution but also an opportunity that many have yet to discover.
Poiché Milano embraces this concept to highlight the benefits of repair and reuse, offering you an eco-friendly and practical alternative to significantly extend the lifespan of your favorite pieces.